Internet Service Providers : under pressure?

04.06.2009, 12:06

Internet Service Providers are under pressure to cooperate with goverments in regulating the use of Internet in most of countries, Maia Kozina, assistant to director at ComPlus Consulting writes.

After long debates, regulation seems to have taken over freedom, especially in the European Union, with 2009 long strain of laws issued by several governements in order to ban or restrict certain activities from the cyberspace.

Though these laws aim at different sectors, from illegal and considered by most of the public as amoral activities (cyberpedophilia, hard drugs sales on the internet,…) to legal but regulated ones (pharmaceuticals, gambling, cigarettes,…), they all have one common factor : they hold responsible, in various extents, the ISP for the content it allows to access and the transactions it supports.

Let’s take the sample of the Estonian Gambling Act, entered in force on January 1st, 2009 : in a set of dispositions to enter in force on January 1st, 2010, it states that Internet Service Provider is obliged to impede access to remote gambling if it is aware that such remote gambling is illegal, that is if the site hosting the gambling activities does not benefit from an Estonian operating License.

Failure to do so will be considered as a facilitation of participation to unauthorized remote gambling, each occurrence being subject to a fine of up to 40 000 EEK.

By adopting such a legislation, Estonia clearly transfers the responsibility of police tasks to the ISP.

In a country like France, which, with England and its habeas corpus, shares a reputation for preserving individuals freedom, two laws, HADOPI (voted) and LOOPSI (which has been accepted by the Ministers Counsel and will be submitted to parlamentary vote in the next weeks) are aimed at , for HADOPI, giving to the ISP the responsibility and the powers to shut down the Internet user’s access in case of alleged piracy, and for LOOPSI to make mandatory for the ISP to block access to any website listed on a confidential blacklist which will be communicated by the Minister of Interior.

Interesting fact : these national laws are in contradiction with European Commission will to promote freedom of access to internet as a fundamental right of the Citizen, equal to freedom of speech.

European Commission wants freedom of access, and the Council of Telecom Ministers opposes it. Though debate is still open (next round will be on June 12th in Brussels), it tells a lot about the will of governements to control activities on the internet from the moment they involve or target their citizens.

As no governement has the means to enforce by itself policies aimed at restricting content offer in the cyberspace, which is, by nature, transnational, the only way for a state to act is to make sure actors of this market will abide to policies aimed at restricting access from their territory to certain sites.

The most impressive sample so far of such policies has been with China, whose deal with actors such as Google or Yahoo exchanging authorization to operate in China against restrictions on the search results and communication of personal data of internauts to the governement has set a new step in the control of the once unregulated space by authorities.

The ISPs are now facing real problems in their day to day job.

At first, a potential problem for their business itself : it is widely admitted that the popularity of Internet is directly linked to the sense of privacy and freedom the individuals experiment using it, so what will happen when they realize they do not experiment this anymore because « Big Brother » is watching them ?

Second, how will they enforce these regulations ? Right now, ISPs are doing nothing but providing a motorway allowing users to reach content and vice versa.
Now, they are basically asked to monitor the traffic and install red lights at their own expenses.

For an example, everytime an Estonian user wants to gamble over the web (which will be legal starting January 1st, 2010), the ISP will need to check that the site operates under License of the Estonian governement.
This will in itself induce use of technical means, and therefore additional costs. But, worse, by applying strictly the terms of the Gambling Act, everytime an Estonian user will try to access a website, the ISP will need to check if the site is or not a gambling site and then if it is a licensed site or not.

This is far more complex, and therefore far more expensive.
Needless to say, due to the current tendancy, such obligations of monitoring should be extended in the future to any unlawful or restricted activity (excises related products such as tobacco or alcohol, music video downloading, porn…).

As a direct consequence of the combination of these two problems, there is a risk that « rogue » ISPs will take over significant market share from « fair players », as not complying with their obligation to monitor and restrict, such « rogue » players would guarantee to their users a wider freedom of use than their competitors, which should lead to a growth in the number of their users, and to a lower cost of operations, due to the lack of implementation of monitoring solutions.


Whatever happens, the additional cost of operations generated by the recent laws will with no doubt harm financially the Internet Service Providers and might very well lead to the sudden death of the weakers.